How do I login to my account?
Your login is your email address when you first donated on the Human Kind Project website. There is no password required.
How can I see my previous donations?
If you go to the donation history page and enter your email you will receive a link that will allow you to view your history and be able to see and reprint receipts. You can also view and amend your subscriptions if you are donating on a regular basis.
What are the three options for donations?
At any time we will have a number of specific projects on the Human Kind Project website available for donations. You may choose a specific project of interest to you or you may select the option “Use my donation where most needed” where the Human Kind Project will send your funds to areas where most needed at that time.
Can people from overseas donate to the Human Kind Project?
Absolutely. The Stripe payment portal can accept payments from customers anywhere in the world. International non-Australian issued cards do incur a higher Stripe processing fee (2.9% + 30c per transaction), normally 1.4% for registered charities.
Are there any additional charges for donating on Human Kind Project?
Human Kind Project is free of charge for individuals to donate. We take no cut of your donation and we use Australia’s lowest fundraising processing gateway, Stripe, who charge 1.4% (for registered charities) Mastercard and Visa cards + 30c per transaction, 1.75% + 30c for American Express and 2.9% + 30c for international transactions.
How does my money get to the cause I am supporting?
Rest assured your money ALWAYS goes to the Cause. We use Stripe to process your debit and credit card donations and the funds go to our selected supported foundations such as The Hunger Project to effect change.
Will I get a receipt for my donation?
Yes – you will receive this via email. Your receipt will specify the name of the campaign you donated to, the name and ABN of the Human Kind Project, the amount donated, reference number, and the date of donation. Donations over $2 and over are tax deductible in Australia.
Will I be contacted by the Human Kind Project after my donation?
The Human Kind Project might email you directly with regards to the project you donated to, in order to give you updates about progress and news. Human Kind Project may also email you about new projects to be funded by the foundation and if you are interested in such projects. Human Kind Project will not give your email or information to third parties and please see our Privacy Policy for further information.
Are Human Kind Project PCI Compliant?
Anyone involved with the processing, transmission, or storage of credit card data must comply with the Payment Card Industry Data Security Standards (PCI DSS). Human Kind Project do not store or handle any credit card information as Stripe – our payment gateway – manage this on our behalf. Stripe are a Level 1 Service Provider, and fully PCI compliant. Human Kind Project comply with all of their development standards.
Are there any additional charges for donating on Human Kind Project?
Human Kind Project is free of charge for individuals to donate. We take no cut of your donation and we use Australia’s lowest fundraising processing gateway, Stripe, who charge for registered charities 1.4% + 30c for Visa and Mastercard transactions, 1.75% + 30c for American Express transactions and 2.9% + 30c for international transactions.
I would like more information or help?
Contact us at info@humankindproject.org.au or go to the Stay in Touch section at the bottom of the website to register receive ongoing information.
